As if it got extended by Not complaining So im wondering why it seemed to get a 90 day extension? Thats not even the most confusing part. It shows my replacement one as under warranty until February So which is it? Am I only covered until February? Or am I covered until Seems kind of weird that the Kinect date is February and the One console is February Hey Phub!
Sorry about the confusion. Per this link if you think the expiration date of your warranty is different than what it should be, please contact support listed in that article!
Hope this helps! Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Well as usual the text support is abysmal. I have no idea why I only get the bad ones I told the guy I want to double check if the dates on my device manager are correct. Wanna know what he did? He literally signs onto the same sit as me looks at the date and says yeah thats right I got my advanced exchange 2 weeks ago.
According to the device manager its under warranty for the next 15 months. That seemed odd I hope its accurate Does anyone on here know? Hey there PHub07! I recommend reaching back out to phone support to verify that the warranty date that you are seeing is correct. This way you can make sure that you have received the correct information. You can reach phone support from our Contact Us page. Feel free to post back letting us know how everything went. I have had so many issues lately This advanced exchange process I have done has been the worst experience of my entire life when it came to ANY situation that required attention whether it be buying a car So I talked to two guys on chat support.
I am infinitely polite I never get an attitude with either of them. They both not only seemed to have absolutely no idea about anything involving how Xbox policies work why are these people hired again? Why does my advanced exchange console show that its under warrranty for the next 15 months? Both of them not only saw nothing strange about it Manually eject your Xbox console disc tray. Manually eject a disc from your Xbox console. Obtain a shipping box and bubble wrap. Wrap your device with bubble wrap and put the device in the box.
Make sure the console fits snugly to reduce possible shipping damage. Microsoft is not responsible for any shipping damage. Important If you have an Xbox Series X, make sure to pack your device in secure and sturdy packaging to avoid any damage during transit.
The console needs to be placed in a heavy-duty box and surrounded with shipping filler or bubble wrap to ensure secure packaging. Seal the box with packing tape.
Attach the shipping label you received in your email confirmation to the box. Write down the tracking number from the shipping label. Ship the package and keep your shipping receipt.
You can visit Device service and repair to check your repair status at any time. Important Do not send anything other than the console, Kinect, or accessory to be repaired with your shipment. Getting your Xbox device serviced. Sign in. Register or unregister your Xbox device. Collapse all. Warranties, extended service plans, and terms and conditions for your device. Terms and conditions, including warranty terms, are dependent upon where you purchased your device.
To review legal documents about the Standard Limited Warranty, Microsoft Complete extended service plan, and extended hardware service plan for business here, see:. Warranties and service plans. Out-of-warranty service costs. If your Xbox console or Xbox accessory is no longer covered by your Standard Limited Warranty, you may be eligible for out-of-warranty service for a fee.
The chart below outlines the out-of-warranty service fee by device type. Out-of-warranty pricing includes applicable taxes, except for Canada, India, and the United States. Czech Republic. United Arab Emirates. United Kingdom. Submit a service order request. Sign in to the Device services site with your Microsoft account credentials. Important Send in your device as soon as possible.
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