Should i allow remote assistance

Before you apply this policy, test the policy on a separate OU and then plan your GPO deployment accordingly. Since I am configuring the policy in my lab, I am applying it on a domain level. This enables the policy. You must permit remote control of the computer.

So from the drop-down, select Allow helpers to remotely control the computer. You can enter the names of the helpers. Add each user or group one by one. While adding helpers user or groups, use the following format. Again, you can create a new policy or edit the existing remote assistance policy. I am editing the same policy that we just created in the above step. Click Next. All you need to do now is wait for the policy to get applied on to your client computers. If the policy has been applied, you will notice the remote assistance feature is enabled.

Login to the client computer and run the command systempropertiesremote. The Allow Remote Assistance connection to this computer box is enabled. On the client computer, run the command prompt as administrator. As mentioned earlier, on a Windows Server does not have remote assistance feature enabled. Therefore you need to enable this feature. To help someone not on the list, tap or click Help someone new. You can also use Quick Assist to give and receive remote assistance. Windows 10 More Need more help?

Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? It involves carefully vetting the businesses who have access to your information, as well as being aware of the warning signs of a possible scam.

There are, unfortunately, many remote access scams. They usually follow a similar formula: the scammer calls a user, claiming to be from a large IT-related corporation, such as Microsoft.

Then they make one of several claims: they are receiving error messages from your computer, or they have detected a virus, or your broadband connection is insecure. They use this as a pretense to convince you to let them access your computer. Once you have done so, they are free to run a virus or install malware on your computer. The main warning sign here is simple: no one should be calling you and asking for this level of access to your computer without a prior relationship. And, even if you have been sending error messages to Microsoft, these are usually the result of system-wide problems.

Avoiding computer scams is one thing, but what about when you need to find a technician yourself? If you find yourself in the position where you have to allow remote control of your computer to an outside party, make sure you run regular system backups as an insurance policy in case anything goes wrong. The technician may not intend to do harm, but an inexperienced person could create more issues, even as they solve the instigating problem.

Even when facing an emergency, you want to be sure the person you contact is a qualified and reputable technician.